Job Description
Brief Description Relay Resources is an Equal Opportunity Employer that strives to create a diverse workforce and an inclusive culture and believes each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties, qualifications, and job scope, but not limit the incumbent nor the organization to adjust the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of our endeavors.
Disabled people / people with disabilities and neurodivergent people are strongly encouraged to apply.
Relay Core Competencies
Focus on Strengths
Prioritize Informed Action
Communicate Clearly
Champion Disability Inclusion
Build Supportive Relationships
Job Summary The Accessibility and Inclusion Specialist partners with employees, supervisors, and HR to develop and implement individualized workplace accommodations, facilitate inclusive practices, and promote access and belonging for people with disabilities. This role combines expertise in ADA compliance, resource coordination, advocacy, and training to proactively remove barriers and foster a culture of equity and respect within the workplace.
Essential Functions - Accommodation Management – 30%
- Manage accommodation requests by engaging in the interactive process, assessing employee needs, and recommending reasonable adjustments in alignment with ADA and state regulations.
- Monitor and evaluate accommodations to ensure effectiveness and sustainability.
- Collaboration & Implementation – 20%
- Partner with HR, supervisors, and external providers to coordinate the timely implementation of accommodations.
- Provide guidance and problem-solving support for complex or unique accommodation requests.
- Employee & Manager Support – 15%
- Provide orientation, guidance, and ongoing support to employees and supervisors on the accommodations process.
- Serve as a resource for navigating workplace accessibility concerns.
- ADA & Accessibility Expertise – 10%
- Serve as a subject matter expert on ADA, disability rights, and workplace accessibility.
- Maintain compliance with relevant laws, organizational policies, and evolving best practices.
- Training & Education – 10%
- Develop and deliver training sessions for staff at all levels on disability inclusion, accessibility, and creating a welcoming workplace.
- Provide resources to increase organizational capacity around disability awareness.
- Accessibility Consulting – 5%
- Advise leadership and staff on accessible facilities, technology, communication methods, and other resources for employees with disabilities.
- Recommend improvements to remove barriers and enhance participation.
- Documentation & Reporting – 5%
- Maintain confidential records of accommodation requests and outcomes.
- Produce required reports to support compliance, monitoring, and organizational improvement.
- Inclusion Initiatives – 3%
- Promote a culture of belonging by leading programs, initiatives, and events that foster disability awareness and inclusion.
- Partner with leadership to integrate inclusion into organizational strategy.
- Continuous Learning – 2%
- Stay informed on evolving best practices, legal updates, and community standards in accommodations and disability inclusion.
- Apply knowledge to improve organizational practices and policies.
- Other Duties as Assigned –1%
- Carry out additional responsibilities as needed to support departmental and organizational goals.
Qualifications - Bachelor’s degree in human resources, social services, disability studies, or related field (or equivalent experience).
- Two or more years of experience in implementing workplace accommodations and/or disability services, preferably in a nonprofit or social service setting.
- Demonstrated knowledge of ADA, state/federal disability laws, and inclusive employment practices.
- Skilled in case management, assessment, and resource navigation for people with disabilities.
- Excellent written, verbal, and interpersonal communication abilities.
- Strong organization, documentation, and problem-solving skills.
- Commitment to confidentiality, ethics, and disability advocacy.
- Proficient with Microsoft Office and workplace collaboration tools.
- Valid driver’s license (travel within Oregon may be required).
Core Competencies
- Advocacy, empathy, and trust-building with individuals of all backgrounds.
- Expertise in disability rights and workplace inclusion.
- Ability to train, coach, and mentor staff and leadership in accessibility topics.
- Collaboration, teamwork, and resourcefulness.
SCOPE & ACCOUNTABILITY
- Performs duties independently.
SUPERVISORY RESPONSIBILITY
- Ability to work with moderate supervision and some independent decision making.
WORK ENVIRONMENT & PHYSICAL DEMANDS
- Office atmosphere
- Sitting for extended periods of time
- Using a variety of office equipment
- Moderate noise level
Job Tags
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