Call Center Manager
We are looking for a skilled Call center managerto build and run a team, supervise daily operations and personnel.
The goal is to rebuild a small team and our client base prior to pandemic. Work to increase efficiencies in the office and boost their employees' results, attain goals and quotas to achieve great results for our company.
Requirements
· Proven experience as a call center manager or similar position
· Experience in customer service
· Solid understanding of reporting and budgeting procedures
· Outstanding communication
· Excellent organizational and leadership skills
· Ability to stay calm in stressful situations, be positive and patient
· High school diploma or equivalent
· Proficient with basic computer software and phone systems
· Must be extremely motivated and reliable, organized, have an excellent memory and be a result-driven professional.
· Have a practical mind to solve problems on the spot partnered with an ability to see the “big picture” and make improvements.
· Ensure that technology is utilized to a maximum and that staff are well-organized and productive.
We offer competitive pay, opportunities for career growth, and a supportive work environment. If you are a motivated individual with strong leadership skills, we would love to hear from you.
If you are up for the challenge and would like to join our team, please send your confidential resume to clientservices@northforestresearch.com so we can call and schedule an interview.
Note: This is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities or requirements
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: No more than 40 per week
Benefits:
Schedule:
Work Location: In person
...about joining our hardworking, growing team. Finger Lakes Dental of Brighton is an exceptional, fast paced dental offices that... ...our patients with V.I.P. treatment. We are looking for a full time dental assistant to join our team. Some of our Dental Assistants...
...opportunity? Do you enjoy working in a team environment? If that sounds like you, then check out the openings at our Camas Mill! Georgia-Pacific's Mill in Camas, WA is looking for Production Operators that may work in any area of the facility including working on a Paper...
Certified Occupational Therapy Assistant / COTA / OTA/L / OTA - Weaverville, NC - NORTH CAROLINA Broad River Rehab is seeking a Certified Occupational Therapy Assistant to join our skilled nursing facility in Weaverville, NC. Full Time Monday through Friday Flexible...
...Mandatory Qualifications More than 7 years of experience working on complex projects with 2 or more years in a leadership role as a DevOps Engineer More than 7 years of DevOps experience in Salesforce platform. Desirable Qualifications 2 years of experience of...
...Agency with a fully distributed team of people who are experts in Drupal & WordPress . Our clients are mission-driven and so are... .... Requirements Your typical work week might include: Developing and supporting a wide variety of custom WordPress sites....