Position: IT Desk Support Technician
Alltex Staffing & Personnel is seeking a highly skilled and motivated IT Desk Support Technician to join our team As a full-time employee, you will be responsible for providing technical support and assistance to our clients, ensuring their IT systems and equipment are functioning efficiently and effectively.
Key Responsibilities:
- Troubleshoot and resolve hardware, software, and network issues for clients
- Install, configure, and maintain computer systems, printers, and other IT equipment
- Set up and maintain user accounts and permissions
- Monitor and maintain network security, including antivirus and firewalls
- Provide training and support to clients on various software applications
- Document and track all support requests and resolutions in a timely manner
- Collaborate with other team members to implement new technology and upgrades
- Stay up-to-date with the latest trends and developments in IT support and services
Qualifications:
- High school diploma or equivalent; Bachelor's degree in Computer Science or related field preferred
- 2+ years of experience in IT support or related role
- Strong knowledge of Windows and Mac operating systems
- Experience with Active Directory, Microsoft Office, and remote desktop support
- Familiarity with networking concepts and troubleshooting
- Excellent communication and customer service skills
- Ability to work independently and in a team environment
- Certifications such as A+ or Network+ are a plus
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a dedicated and detail-oriented IT professional looking for a challenging and rewarding career, we want to hear from you! Apply now to join our dynamic team at Alltex Staffing & Personnel.
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