Job Description

This position is needed to help us inspire and equip a global network of millions of developers who will build the future of customer engagement. The Developer Evangelist will define developer relations in the EMEA region, while sustaining a relationship that fuels every developer’s journey to know, use and love Twilio. The Developer Evangelist will serve as the regional liaison for local developer communities, build Twilio-powered solutions, such as SMS, Voice and Email, to address developer needs and partner with Marketing, Product and additional teams. The role requires a deep understanding of the developer community and technical knowledge, as well as the ability to take complex ideas and make them accessible in order to inspire creativity through code.

Responsibilities

In this role, you’ll:

• Help us inspire and equip developers to build with Twilio products, ensuring an exceptional developer experience with Twilio.
• Be an active and authentic participant in the developer community wherever they gather online and offline. For many of those developers, you will be “the face” of Twilio — the person they ping when they need help. They will feel like VIPs because they know you. And when someone who works at Twilio needs to talk to developers in the EMEA developer community, they’ll come to you.
• Attend, plan and speak at in-person and virtual events.
• Write clear and empathetic content that breaks down the complex into the understandable while telling stories with code, equipping developers with knowledge of tools and techniques.
• Navigate cross-functional collaboration and partner within Twilio to align with program and engagement objectives.
• Drive projects independently from inception to completion, outlining key milestones and ensuring deadlines are met.
• Communicate project plans, progress, and outcomes effectively to stakeholders at all levels within the EMEA region and across the company.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required: 

• Proficient in writing Python, PHP, Node, C# (.NET), or Java with insights into web frameworks within or across these languages.
• A love of teaching others, curiosity and excitement about technology.
• Over 5 years of experience writing production code, with strong empathy for developers to successfully guide their building process.
• Experience in cross-functional collaboration with teams like sales, support, product and marketing.
• Creative and collaborative problem-solving skills, with a focus on data-driven decision-making for system and process improvements.
• Skilled in storytelling to highlight developers building on Twilio and inspire others.
• Experience in public speaking, writing, and/or organizing engaging programs.

Desired:

• Familiarity with the EMEA developer and industry landscape, including local communities, events and programs.
• Familiarity with project management tools and methodologies.
• Ability to influence and build effective working relationships across all levels of the organization.
• Excellent skills in influencing, problem-solving, consensus-building, and strong interpersonal communication.
• Experience in organizing and running developer events.

Location

This role will be remote, and based in the UK/Ireland region.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25-50% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

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