Job Description
70% Workday: Configuration, testing, reporting, security, and maintenance.
30% Broader HR Tech Stack: Supporting integrations and operations for ADP, Benefits, etc.
This is an ideal opportunity for a problem-solver who loves troubleshooting and wants to grow their career in a Workday and a technology-driven HR environment.
Key Responsibilities: System Configuration & Maintenance: - Participate in Workday configuration, testing, and troubleshooting to support evolving business needs.
- Monitor HRIS process, data accuracy, and proactively identify recurring issues or opportunities for improvement.
- Support the validation and rollout of new HRIS functionality, bi-annual releases, and system enhancements.
- Assist with integration setup, monitoring integration logs, and troubleshooting failed transactions between HR platforms and downstream systems.
- Maintain detailed documentation and evidence of user access changes, system enhancements, and system configurations to support audit and compliance reporting.
User Support & Issue Resolution:
- Serve as the Tier 1 support contact for HR technology issues; identify, triage, and resolve user-reported incidents across Workday and third-party platforms, creating supervisory organizations, etc.
- Create and maintain user guides, job aids, and FAQs to empower employees and drive self-service adoption.
- Provide responsive guidance to the HR Operations team and end-users regarding system processes.
Data Integrity, Security & Compliance:
- Execute and validate mass data uploads (EIBs) and employee data changes, ensuring strict accuracy and governance.
- Administer user access and security roles within Workday and connected systems in compliance with internal policies.
- Maintain detailed evidence of access changes and system configurations to support audit and
compliance reporting.
Education: Bachelor’s degree in HR, Information Systems, Business Administration, or equivalent practical experience.
Experience: 5+ years of professional experience with at least 2+ years working with HR technology platforms or analyzing data.
Preferred: Exposure to Workday HCM
Valued: Experience with Workday and ADP
Technical Skills: Strong proficiency in Excel (VLOOKUP, Pivot Tables) for data analysis.
Soft Skills: Analytical Mindset: You enjoy digging into the "why" behind a system error.
Communication: You can translate "tech-speak" into plain English for HR partners.
Agility: You have strong organizational skills and can prioritize multiple projects simultaneously.
Serves as the SME and point of contact for Workday
EXAMPLES OF DUTIES: - Perform design and configuration for HCM modules such as time, payroll, compensation, benefits, and others; research, maintain, and correct data; manage data discrepancies; oversee data audits; extract and compile data for reports and analytics; ensure data integrity, test system changes, write reports, and analyze data flows for process improvement opportunities; ensure proper implementation and adherence to collective bargaining agreement requirements and specifications in partnership with Labor Relations.
- Manage and coordinate work among project team members; establish, maintain, and manage relationships with third parties/vendors; consult with clients, staff, and stakeholders to resolve issues; organize, facilitate, and participate in meetings of stakeholder groups to identify needs and build consensus and collaboration; identify and manage desired outcomes and expectations; provide direction and support to project teams.
- Develop process and logical data models based on business requirements; develop testing, implementation, data conversion, and/or application support strategies; conduct data validation sessions; develop test plans and test cases; coordinate and facilitate user acceptance testing; create business requirements documents, system configuration documents, functional specification documents, training documents, and implementation documentation.
- Create schedules and deliverables by defining the scope, objectives, metrics, and plans for business process improvements and specific projects; communicate and coordinate key decisions and impacts across business/implementation teams to ensure integrated plans and solutions are delivered; communicate system and process changes to users.
- Provide consulting or lead the transfer of knowledge of instructional design, training development, educational standards, or tools to the business/implementation teams; deliver or support training delivery to users; advocate and influence HR solutions; serve as change agent for implementing new trends and technologies.
- Respond to and resolve confidential and sensitive inquiries; provide expert guidance to other departments, the general public and/or outside agencies; investigate complaints and recommend corrective actions as necessary; act as representative on committees, interagency task forces, and special projects as assigned.
- Analyze and review federal, state, and local laws, regulations, policies, and procedures in order to ensure compliance; conduct analysis on best practices and trends, and formulate and implement recommendations.
- Perform other duties as assigned.
Preferred:
- Report Writing.
- Project Management experience.
- Workday HCM Pro Certified.
Full-Time Position
Location: 58-20 Little Neck Parkway, Little Neck, NY, 11362 (Hybrid/Remote)
Salary: $75,000-$85,000
Non-Union Position
To Apply: Please submit a cover letter and résumé, to
Renee Catanzaro at rcatanzaro@commonpoint.org . Please indicate
“Workday Administrator” in the subject line.
Due to the high volume of applicants, only qualified candidates will be contacted. Auxilary aids and services are available upon request to individuals with disabilities.
About Commonpoint: Commonpoint is a community centric nonprofit, serving diverse audiences through every chapter of life, across the five boroughs and beyond. We offer a rich range of services through our vast network of professionals, social workers, and volunteers, giving people the tools and resources to connect and grow.At every stage and every age, regardless of disability or ability, people can look to Commonpoint to find care during a crisis, access opportunities to grow, and deepen their sense of connection to those around them. From summer camps and job training to food pantries and private pool clubs, Commonpoint is by your side. We are proud of our clients, partners, and team members who lift each other up, building relationships for a lifetime. Because being a part of Commonpoint is investing in a community where everyone is invited and welcome.
Job Tags
Full time, Summer work, Local area, Remote work,